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QR Code Scams (Quishing)

Quishing is phishing delivered through a QR code. Because a QR code is just a picture, it sails past filters that would catch a suspicious link, and it hides the destination until you have already scanned it. Reports have climbed roughly fourteen-fold in five years, helped along by how normal it now feels to point a phone at a square and pay.

How It Works:

  • The Sticker: The simplest and most common version. A scammer prints QR stickers and applies them over the genuine codes on parking meters, EV chargers, parking-lot signs, restaurant tables, and charity collection boxes. You scan what looks like official signage and land on their payment page.
  • The Fake Notice: A code arrives by text, email, or physical mail claiming an unpaid toll, a held package, a parking fine, or an overdue utility bill. Printed letters work especially well because paper still feels official.
  • The Harvest: The page is a convincing copy of a real payment or login screen. It takes your card number, or your bank credentials, or asks you to install an app.
  • The Follow-Up: Some codes do not ask for payment at all. They capture enough personal detail to support a later phone call, in which someone who knows your address and your recent "parking fine" sounds entirely credible.

Key Red Flags:

  • A QR sticker with edges you can feel, sitting slightly crooked, or covering something underneath. Run a thumbnail over it.
  • An unsolicited code in an email, text, or letter, especially one that replaces a link that would normally be there.
  • A scanned link that goes to a shortened URL, or to a domain that is not the organization's real website.
  • A parking or charging sign where the code is the only way to pay and there is no listed phone number or app name.
  • A code that asks you to install an app from outside the official app stores.

How to Protect Yourself:

  • Read the URL before you open it: Both iPhone and Android show the destination as a preview banner when you scan. Take the extra second to read the domain, not just the page title.
  • Pay through the official app or website instead: For parking, tolls, and charging, use the operator's own app or type its address in yourself. You will almost never need the sticker.
  • Treat a code in unsolicited mail as hostile: No toll authority or delivery company needs you to scan a code to resolve a debt. Look the organization up separately and check your account there.
  • Inspect the physical code: If it is a sticker on top of another sticker, do not use it, and tell the business or the operator.
  • Never enter credentials on a page you reached by scanning: Navigate to the site yourself and log in there.

Quishing is a delivery method rather than a scam in its own right, so the destination is usually a phishing page or the opening move in a bank impersonation scam. Fake toll codes are close cousins of text message scams.

Where to Report It

Report scams even if you didn't lose money. Every report helps investigators spot patterns and warn others.

  • FBI Internet Crime Complaint Center (IC3): ic3.gov
  • Federal Trade Commission: reportfraud.ftc.gov
  • AARP Fraud Watch Network Helpline: 877-908-3360