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Ransomware

Ransomware is malicious software that locks you out of your own files. The cybercriminals then demand a ransom in exchange for a decryption key.

How It Works:

  • Infection: Malware enters via phishing emails, malicious websites, exploiting outdated software, or compromised Remote Desktop Protocols (RDP).
  • Encryption: The ransomware quickly encrypts files on local drives, attached drives, and networked computers.
  • Ransom Demand: A pop-up appears demanding payment in cryptocurrency, with no guarantee that paying will actually restore your files.

How to Protect Yourself:

  • Back Up Your Data (the single best defense): Implement regular, offline backups. If your backups are disconnected from the network, ransomware cannot reach them.
  • Keep Software Updated: Enable automatic updates to patch known vulnerabilities.
  • Keep Antivirus Running: Maintain reputable, real-time anti-malware protection.
  • Implement Strong Security Practices: Use Multi-Factor Authentication (MFA) and practice the principle of least privilege for user accounts.

What to do if you are hit:

  • Isolate the System: Instantly disconnect the infected computer from the internet and network to prevent spreading.
  • Do Not Pay the Ransom: Paying funds criminals and does not guarantee file restoration.
  • Restore from Backups: Wipe the infected system and restore your clean, offline backup.

Where to Report It

Report scams even if you didn't lose money. Every report helps investigators spot patterns and warn others.

  • FBI Internet Crime Complaint Center (IC3): ic3.gov
  • Federal Trade Commission: reportfraud.ftc.gov
  • AARP Fraud Watch Network Helpline: 877-908-3360